Our Custom Plans

Keep up the great work team! “You have a super support team up there!!! Always fast to reply to any requests.. Just a pleasure to work with…”

I appreciate all the effort actsupport has delivered in the past 5 years and I am confident the quality will remain top notch as usual. Keep up the good work.

GREAT Sam! Great job keeping up with all the cases/requests the past few days. Jay, Steve, Sam keep up the good work! Work hard today, so you can enjoy your day off tomorrow. Great work team!

I am happy too, as the big sale days went smoothly and the admins here were proactive and contributed quality support. The team will continue to provide the same quality of support and I am working with them closely.

Vasanth and Jothi have been with us for a while and do an excellent job. The new team just commenced in August and Vasanth and Jothi did a great job training them up in a short time. There is a steep learning curve for the products and platforms and whilst Rahul, Jagadeesh, Jithish, Prosper and Thousif still have an amount to learn I am very impressed about how quickly they have come up to speed so far. Overall, I am very happy with the service provided by the team.

Very glad when we saw your contribution on clearing the “Bank Account Approval” queue and 1000+ are a remarkable milestone set ever in the history. Keep up the great work!!! Way to go!!! I sincerely want to learn about how you made that possible!! Once again thanks for all your hard work and dedication so far.

Hello Mike, There’s already quite a noticeable difference in the support. The techs seem to be taking more interest and reading tickets more thoroughly. I’ll get back to you after I will review the efforts next week. But just wanted to thank you.. Cheers!

Leo is very good – FYI. I have been watching him and he really does a good job with the tickets and his replies.

As you know, we have Bala on-board as the team leader in ours Tech-team. I would like to comment on his work and we are very pleased with his work. He was the first member on-board and proved to me that actsupport was the company to work with. During the time we have worked with you he have shown good skills of management and when I deliver tasks for him to implement things are going very good.

Keep up the great work!!! 59 Chats in one day and 100% Customer Satisfaction RATING!! Great Job Guys, Thats awsome! Nice work.

Hello Mike, There’s already quite a noticeable difference in the support. The techs seem to be taking more interest and reading tickets more thoroughly. I’ll get back to you after I will review the efforts next week. But just wanted to thank you.. Cheers!

I have gone through the sub categorization files in more depth and I am very pleased with the results. You guys are doing an excellent job with the categorization and I think this will be very helpful for us in the future. Keep up the great work here!

It is like night and day, ying and yang! I wish we had done this a long time ago as he gets things done, is very thorough and keeps me in the loop on pending tasks. Best of all it seems he has control over our techs and correcting bad habits that have been going on for a long time. There is still much to get corrected, but it is going in the right direction now. I no longer have to scream and yell every day. Mike, after taking over the account understood quickly why I was so angry all the time. But as stated he is getting things in order finally. Glad we gave you all 1 more chance to make things right.