November 8, 2017

5 Tips to Ensure Your Email Stays Out of the Spam Folder

Mail Servers,

Email is today’s number one mode of communication, and with the rise in mail flow across the globe, email providers are constantly tightening security. The ‘spam filter’ is one such security measure. Even with all the tweaks, however, it’s very often happens that a genuine email ends up in a recipients spam folder. There are…

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October 23, 2017

6 Critical Steps to Follow in Case of a Server Hack

Content management system,General Security,

As the mansion gets Bigger, the number of windows for thieves to break in through, goes higher. This is exactly the case with the internet today. There has been a surge in the number of web languages, content management platforms and online applications, all for the benefit of you and me of course. But the…

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September 26, 2017

5 Simple Things To Do Before You Hire An Outsourced Support Service

Outsource technical support,

Outsourcing your web hosting support service is always the best option. There are several reasons, which we have discussed here: Why outsource? When you begin your search for the best-outsourced support service, you will quickly realize that the number of options is high. Many support companies, however, belong to the lower tier in terms of…

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September 6, 2017

Why outsource when you can build in-house?

Content management system,Outsource technical support,

Every business arrives at the critical juncture of establishing a customer support team sooner or later. You might be a product based company or a service provider, if you have a customer, you need customer support. This need becomes even more critical when your business deals with web hosting, because with the internet, it is…

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August 23, 2017

What Does a Customer Consider Before Choosing Business Website Hosting

Content management system,Linux General,

Every business today understands the importance of having an online presence. Digital marketing is the keyword for every business promoter and the best way to establish an online footprint is with a website. With the growing number of websites comes the need for a larger number of hosting providers. Gone are the days when the…

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August 4, 2017

To create a hosted zone using the Amazon Route 53 console

AWS,

1. Sign in to the Route 53 console, and select Hosted Zones from the navigation pane on the left. 2. Choose Create Hosted Zone. 3. Enter the following information into the corresponding fields: For Domain Name, type your domain name; for example, “apex.example.com”. For Comment, type text that describes what the subdomain does or is…

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July 7, 2017

4 Tips to choose the best outsourced web hosting technical support provider

Content management system,

It’s safe to say almost every business has a website, because every business owner knows the importance of having an online presence. It puts their business within the outreach of billions of online users. Some of these businesses use their websites to spread awareness of their brand, while some companies offer services, products and essentially…

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June 23, 2017

AWS Security Group Rules (Allow Ip address and port numbers using the AWS security group)

AWS,Firewall/Iptables/Security,

Amazon EC2 Security Groups for Linux Instances. A security group acts as a virtual firewall that controls the traffic for one or more instances. When an instance is launched, you associate one or more security groups with that instance. The rules of a security group controls the inbound traffic that’s allowed to reach the instances…

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May 19, 2017

Effective Web Hosting – How to choose between cPanel, Plesk & Webmin?

HTTP/WebServer,

Most of the people who are in need for web hosting support look for easy & simple methods to manage servers. While there is confusion in terms of usability, scalability, maintainability, and security, the good news is that a lot of web hosts offer very good control panels in their plans. They’re just web interfaces…

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May 16, 2017

Why is Live Chat a Necessity on Your Website?

Live Chat,

Quality customer support plays an integral role in the growth of a business. Some companies choose to handle it themselves, while some outsource it. Irrespective of the method, it is safe to say assuring your customer is kept happy is assuring you have continued business. Customer support follows a common workflow. An issue is raised…

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