June 20, 2025

When Your Server Crashes actsupport Is Just One Click Away

AWS,Azure,Cloud Infrastructure,Cloud Platforms,Cpanel,cPanel & WHM,cPanel Migration,DDoS,Internet Security,IT Infrastructure,Managed Services IT,Plesk,Proactive Monitoring,SaaS support,Server Hardening,Server Management,Server Management Services,SSL,SSL Certificate,SSL Errors,TLS,

Why Server Downtime Is a Business-Critical Risk Server downtime can cripple operations within minutes—especially for eCommerce websites, SaaS platforms, cloud providers, and hosting companies. Sudden crashes, high CPU usage, HTTP errors, database corruption, or malware attacks can halt service delivery and frustrate users. That’s why our emergency support model is built on rapid response…

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June 16, 2025

How actsupport Ensures Zero Downtime During cPanel Migrations

Cloud Infrastructure,Cpanel,cPanel & WHM,cPanel Migration,DNS,IT Infrastructure,PHP,Plesk,Server Management,SSL,SSL Certificate,SSL Errors,TLS,

The Need for Seamless cPanel Migrations In web hosting, infrastructure changes are essential—whether it's upgrading hardware, resolving resource exhaustion, or fixing security flaws. These issues often require migrating cPanel accounts between servers. While cPanel includes migration tools, ensuring zero downtime and no data loss is challenging, especially with thousands of accounts, emails, databases, and…

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May 13, 2025

Why the .AI Domain Is the Smart Choice for Modern Businesses

AI Domains,Application Support Services,HTTP/WebServer,Outsource technical support,outsourced web hosting support,Plesk,SSL Errors,Web Performance,

Standing Out in Tech with the Power of .AI Domains In the evolving world of technology, businesses are always on the lookout for innovative ways to stand out. One of the most exciting and emerging domain extensions today is the .AI domain extension. Popular in the fields of artificial intelligence, technology, and innovation, the…

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May 12, 2025

How to Streamline Server Maintenance Using cPanel & WHM

AWS,Azure,cPanel & WHM,IT Infrastructure,Plesk,Server Management,Server Management Services,Web Performance,

The reliability and efficiency of server operations are directly linked to the quality of server management practices. In the competitive world of web hosting, relying solely on reactive management can lead to unexpected downtimes and performance issues. Implementing a proactive server maintenance strategy with cPanel & WHM is key to ensuring server stability, enhanced security,…

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May 16, 2024

How to install Imunify360 on Plesk

Plesk,

Imunify360 is a comprehensive, multilayered web server security platform. Antivirus, Firewall, WAF, PHP Security Layer, Patch Management, and Domain Reputation all have a simple user interface and sophisticated automation capabilities. It also offers Stand-alone installation. You can follow this step-by-step process to install the Imunify360 on Plesk. Steps to set up Imunify360 on Plesk Log…

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November 29, 2019

7 Tips to free disk space on cPanel server

Cpanel,cPanel & WHM,Plesk,

When you run out of disk space, you might experience downtime, slow website loading, or emails that get sent but dose not arrive in your mailbox. You can follow below cPanel tips to free your disk sapce and maximize your server’s potential. 1. cPanel clean up disk space Initially, You need to check whether the…

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October 15, 2018

Manually updating traffic and disk usage for all clients in Plesk

Linux General,Plesk,

This blog post will guide you through the process of manually updating the traffic and disk usage for all the clients in Plesk. The Plesk statistics is a report in Plesk that calculates disk space, Mail Space, Database usage and traffic usage on a per domain and hosting account. Plesk recalculates all usage statistics once…

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May 28, 2011

Problem in starting Plesk name server service

Plesk,

If the Plesk name service could not start in the server. Then there could be a duplicate entry in the named.conf file Location of named.conf file c:\program files\ swsoft \ plesk \ dns\ var\ named.conf Solution 1. Backup the named.conf file 2. Check for duplicate domain entries 3. Remove one duplicate entry and save the…

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May 28, 2011

[DBNETLIB][ConnectionOpen (Invalid Instance()).]Invalid connection Error when binding MSSQL database with plesk 10

Plesk,

Connection to a named instance of SQL server 2005/2008 should be made using the format ‘VirtualServer\Instancename’. if the IP address of a machine running a named SQL server instance (ONE)is 192.141.128.140, you can connect to the named instance using  192.141.128.140\ONE for the servername. To avoid a client app from using the above convention for a…

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May 28, 2011

When I open File Manager I get “Operation failed” error.

Plesk,

Symptoms When I open File Manager I am getting the following error:FileList::init() failed: ls_dir_wrapper() failed: Unable to logon user (PLESK900W2K3\USER1): (1326) Logon failure: unknown user name or bad password. ———————- Debug Info ——————————- 0: plib\ui_common\FileManagerUIPointer.php:709 FileManagerUIPointer->accessItem(string ‘GET’, NULL null) 1: plib\ui\client.domain.hosting.file-manager.php:86 plesk__client__domain__hosting__file_manager->accessItem(string ‘GET’, NULL null) 2: plib\UIPointer.php:599 UIPointer->access(string ‘GET’) 3: htdocs\plesk.php:42 Resolution Make sure that…

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