Dedicated Support Plans Help desk support, Live chat support and Phone support as a managed service or through a team of hired engineers. Configure your Team Compare and build your team GENERAL FREE Trial Customized Team Coverage (Min 4 Techs) Ticket Support Remote Assistance Server Monitoring Tickets Per Day Servers Per Day Domains Per Server Response Time Resolution Time Certified Engineers Product Support Application Support Pre-Sales Support Billing Support Setup Fee TECHNICAL Control Panel Administration Backup management Cloud Administration Virtualization Administration Server Administration Server Migration Server Setup Data Center Coordination / Communication Server Update Server Hardening Security Audit Emergency Administration High Availability Setup 3rd Party Scripts Installation & Support Server Optimization Infrastructure Management (Design + Setup) Shell/Bash Scripting Automation Devops Research & Development Custom Reports (Weekly / Daily) SPOC Technology Consulting PRIVILEGE FEATURES White Label Support Dedicated Phone Line Dedicated Skype Contact Instant Call Back Live Chat Support Phone Support On Demand Support Certified QA Team Configure your Team Dedicated L1 Tech 5 Days 24x7x365 Unlimited Unlimited Unlimited 30 minutes 2 Hours* No Setup Fee 100% Dedicated L2 Tech 5 Days 24x7x365 Unlimited Unlimited Unlimited 30 minutes 4 Hours* No Setup Fee 100% Dedicated L3 Tech 5 Days 24x7x365 Unlimited Unlimited Unlimited 30 minutes 5 Hours* No Setup Fee 100% L1 Tech $599 / month / tech Choose Your Plan L2 Tech $999 / month / tech Choose Your Plan L3 Tech $1199 / month / tech Choose Your Plan